Bold questions need answers.

What is beef jerky?

Beef jerky is a dried, seasoned, and sometimes smoked meat product made from beef. It is prepared by marinating slices of beef in a flavorful mixture, then drying them to create a chewy, flavorful snack.

What types of beef jerky do you offer?

We offer a variety of beef jerky types, including:

  • Original Southern KBBQ
  • Spicy KBBQ
  • Adobo
  • Sisig
  • Heaven’s Beef

Are your products gluten-free?

Yes, all of our beef jerky products are made with gluten-free ingredients, Although, not prepared in a 100% gluten-free kitchen, we assure all kitchen equipment does not cross-contaminate.

Do you use any artificial preservatives?

We prioritize using natural ingredients and avoid artificial preservatives whenever possible. Our jerky is made with high-quality beef and seasoned with a blend of natural spices.

How long can I store beef jerky?

Unopened beef jerky can be stored for up to 12 months in a cool, dry place. Once opened, it’s best to consume it within 1-2 months for optimal freshness. Always keep it sealed in an airtight container.

Can I freeze beef jerky?

Yes, you can freeze beef jerky to extend its shelf life. Be sure to store it in an airtight container or vacuum-sealed bag to prevent freezer burn.

Do you offer any vegan or vegetarian options?

Currently, all of our jerky products are made with beef. We are exploring the possibility of adding plant-based options in the future.

Can I buy your beef jerky in bulk?

Yes, we offer bulk purchasing options. Visit our website or contact our customer service team for more details on bulk orders and pricing.

Do you ship internationally?

We currently ship within the United States. If you are interested in international shipping, please contact us directly to inquire about availability and shipping options.

Is Jericho Jerky in any retail stores?

Currently, Jericho Jerky is not available in stores. However, we have some exciting upcoming locations:

  • Kabayan: We plan to be available at Kabayan by the end of the year.
  • Lone Star Palengke: Join us at Lone Star Palengke on October 12.

For the latest updates on pop-up events and farmers markets, follow us on social media. We’ll keep you informed about new locations and opportunities to get your hands on our jerky!

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or through the carrier’s tracking system.

What is your return policy?

If you are not satisfied with your purchase, please contact our customer service team within 30 days of receiving your order. We will work with you to resolve any issues or provide a replacement or refund if applicable.

How can I contact customer service?

You can reach our customer service team by:

  • Emailing us at info@jerichojerky.com
  • Calling Jill Green at 214-208-8602
  • Using the contact form on our website

Are there any special promotions or discounts?

We occasionally offer promotions and discounts. To stay updated on our latest offers, follow us on social media.

If you have any other questions or need further assistance, don’t hesitate to get in touch with us. We’re here to help!